Welcome to the EICUT FAQ section. Here you’ll find quick answers to common questions about our products, orders, and services.

1. What is EICUT?

EICUT is a technical platform and store specializing in electronic components, engineering tools, and project documentation. We also share open-source guides and hardware insights for developers and makers.

2. How can I place an order?

Simply add the desired products to your cart, proceed to checkout, and confirm payment through our secure gateway. You’ll receive an email confirmation with your order details.

3. Do you ship internationally?

Yes, EICUT ships worldwide using trusted courier services. Shipping costs and duration vary depending on destination and product type.

4. How do I track my order?

Once your purchase is shipped, you will receive a tracking number via email. You can monitor the delivery status directly through our logistics partner’s website.

5. What is your return and refund policy?

If your item arrives damaged or incorrect, you can request a return within 7 days of delivery. See our detailed Refunds & Returns Policy for full instructions.

6. Are products on EICUT original?

Yes. All items sold through EICUT are sourced from verified manufacturers or distributors. Quality control and authenticity verification are part of our standard process.

7. How can I contact customer support?

You can reach us via email at info@EICUT or through our contact form on the website. We reply to all inquiries within one business day.

8. Can I collaborate or share my project on EICUT?

Absolutely! We welcome contributions from engineers and makers. Send a short description of your project to editor@EICUT for review.

9. Does EICUT provide warranty on products?

Warranty depends on the product type and manufacturer terms. Please check each item’s description for warranty details prior to purchase.

10. How do I stay updated on new releases or technical content?

Subscribe to our newsletter at the bottom of the homepage or follow EICUT on LinkedIn and social media for updates about hardware reviews and new tools.